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WARRANTY

Warrior Generators is a trading brand of Winch Solutions Ltd.

Warranty Qualifications

Winch Solutions Ltd (WSL) will register the warranty upon receipt of your online registration form or your Warranty Registration Card and a copy of your sales receipt from one of WSL’s retail locations as proof of purchase.

Please submit your warranty registration and your proof of purchase within ten (10) days of the date of purchase.

Register online here >>

Repair/Replacement Warranty

WSL warrants to the original purchaser that the mechanical and electrical components will be free of defects in material and workmanship for a period of one (1) year (parts and labor) and two (2) years (parts) from the original date of purchase (90 days [parts and labor] and 180 days [parts] for commercial & industrial use).

Transportation charges on product submitted for repair or replacement under this warranty are the sole responsibility of the purchaser. This warranty only applies to the original purchaser and is not transferable.

Do Not Return the Unit to the Place of Purchase

Contact WSL’s Technical Service and WSL will troubleshoot any issue via phone or e-mail. If the problem is not corrected by this method, WSL will, at its option, authorize evaluation, repair or replacement of the defective part or component at a WSL Service Center. WSL will provide you with a case number for warranty service. Please keep it for future reference. Repairs or replacements without prior authorization, or at an unauthorized repair facility, will
not be covered by this warranty.

Warranty Exclusions

This warranty does not cover the following repairs and equipment:

Normal Wear

Your product needs periodic parts and service to perform well. This warranty does not cover repair when normal use has exhausted the life of a part or the equipment as a whole.

Installation, Use and Maintenance

This warranty will not apply to parts and/or labor if your product is deemed to have been misused, neglected, involved in an accident, abused, loaded beyond the generator’s limits, modified, installed improperly or connected incorrectly to any electrical component. Normal maintenance is not covered by this warranty.

Other Exclusions

This warranty excludes:
– cosmetic defects such as paint, decals, etc.,
– wear items,
– accessory parts,
– failures to due acts of God and other force majeure events beyond the manufacturer’s control, and
– problems caused by parts that are not original WSL parts.

Limits of Implied Warranty and Consequential Damage

Winch Solutions Ltd disclaims any obligation to cover any loss of time, use of this product, freight, or any incidental or consequential claim by anyone from using this product.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.


A unit provided as an exchange will be subject to the warranty of the original unit. The length of the warranty governing the exchanged unit will remain calculated by reference to the purchase date of the original unit. This warranty gives you certain legal rights which may change from state to state. Your state may also have other rights you may be entitled to that are not listed within this warranty.

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